Schlage Smart Lock Not Working

Schlage Smart Lock Not Working

Are you having problems with your Schlage Smart Lock? You’re not alone. Many homeowners are struggling with their Schlage Smart Lock not working correctly. Many have reported that their door won’t unlock, the app won’t connect, the lock won’t respond to voice commands, and more.

We understand how frustrating these issues can be. In this blog post, we’ll explore why your Schlage Smart Lock might not be working correctly, as well as how to troubleshoot and fix these issues. By the time you finish reading, you should have a good understanding of the most common Schlage Smart Lock problems, as well as how to resolve them. So let’s get started!

1. Check The Batteries

If you’re experiencing any issues with your Schlage Smart Lock, the first step is to check the batteries. If the batteries are dead or low, the lock won’t work properly. To check the batteries, open the battery compartment on the lock and confirm that they are fully charged. If they are not, replace them with new ones. Make sure to use the right type of battery, as using the wrong type could cause the lock to malfunction.

2. Make Sure Your Device Is Connected To The Internet

If your Schlage smart lock is not working, the first step is to ensure your device is connected to the internet. Most Schlage smart locks need to be connected to a wireless network in order to work properly. Check that your device is connected to your network and that the connection is stable. If you’re still having issues, try resetting your device’s network settings and reconnecting it to the network. If all else fails, you may need to contact customer service for help.

3. Make Sure The Device Is Properly Installed

The third step to take if your Schlage Smart Lock is not working properly is to make sure the device itself is installed correctly. The device needs to be properly attached to the door, and the batteries need to be correctly inserted. If the device is not correctly installed, the lock will not function correctly. Make sure to consult the installation manual for further instructions.


4. Check The App Settings

The fourth step to resolving your Schlage Smart Lock issue is to check the app settings. Open the Schlage App and go to the settings tab. Confirm that the App is connected to the correct Wi-Fi network. If the connection is not working, try disconnecting and reconnecting. Also, check that you have enabled remote access from the app settings. If all settings are correct, move on to the next step.

5. Reset The Device To Factory Settings

If your Schlage Smart Lock is not working properly, the first thing you should try is to reset the device to its factory settings. To do this, locate the reset button on the lock, which is usually a small red button, and press it for about five seconds. After that, the lock should go back to its default settings and your problems should be solved. If the issue persists, contact the Schlage customer service for further assistance.

In Conclusion:

While the Schlage Smart Lock can be difficult to troubleshoot, it’s an excellent security measure that can help keep your home safe. If you’re experiencing any issues with your Schlage Smart Lock, it’s important to follow the troubleshooting steps provided by Schlage in order to ensure that your lock is functioning properly. Doing so will help ensure that your home is secure and that you’re able to take advantage of all the features that the Schlage Smart Lock has to offer.


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